Ten Thousand Waves Lantern

Alcohol & Beverages

Cancellations

Children

Food & Drink

Health Concerns & Special Needs

Hours

Lodging Check-in / Check-out

Nudity / Bathing Suits

Parking

Pets

Reservations

Water Cleanliness

What to Bring / Preparing for a Bath or Treatment at the Waves

Alcohol & Beverages

Heat and high altitude will exacerbate the effect of alcohol (or any form of psychoactive substance, even coffee). Impaired judgment and loss of consciousness can result. Because of this, we strongly discourage the consumption of alcohol before or during activities at the Waves.

If you do bring glass containers, please inform us upon check-in so that we can provide a bottle caddy and/or non-breakable cups. Glass, hard floors, and bare feet are a bad combination.

Cancellations

Spa - We ask guests to guarantee all reservations with a credit card. This card will not be charged unless you miss your reservation without giving us adequate notice. For baths and treatments, we require 24 hours notice to cancel without a penalty.

Lodging - The first night of your stay is charged at the time of reservation. Cancellations fourteen or more days prior to the reservation will receive a full refund. Those within four and fourteen days will receive credit toward a future stay. If cancellation is made less than 4 days prior to check-in, deposit is forfeit..

Children

At Ten Thousand Waves, we are inclusive, not exclusive. We welcome well-behaved children in our lodging rooms and baths. We ask that you bring diapers for small children. All should respect the peaceful atmosphere of the environment. If you object to the active nature of children in a spa setting, a private bath, rather than communal, would be a better choice.

There's a 50% discount in all baths for those less than four feet tall.

Food & Drink

Light snacks (generally sushi, noodles, and sandwiches), baked goods, fresh fruit, bottled water, drinks and sodas are available for purchase in the lobby. These items may be added to your tab while you're here. We also provide complimentary hot tea and lemon-and cucumber-infused filtered water. Drinks, but not food, may be taken into hot tub areas. Consumption of alcohol before or during bathing is not advised.
See: Alcohol

Health Concerns & Special Needs

Hot water and sudden temperature changes can be stressful to your body. If you are pregnant or have chronic health problems, always consult your health care provider before bathing.

Several of our massage rooms, baths, and lodging rooms can accommodate individuals with disabilities. If you have a contagious illness or skin condition, please do not use the baths or therapy until the condition has been cleared up. Unloading and loading of guests may be done in front of the main entrance to the spa, adjacent to which are handicap parking spaces. Please mention special needs when making your reservations.
See: Parking, Ofuro, Crescent Moon, Prenatal Massage

Hours

June - October November - May
Doors Open Last Call Doors Open Last Call
Sunday, Monday, and Wednesday 9:00 a.m. 10:30 p.m. 10:30 a.m. 9:30 p.m.
Tuesday 12:00 p.m. 10:30 p.m. 2:00 p.m. 9:30 p.m.
Thursday 9:00 a.m. 10:30 p.m. 10:30 a.m. 9:30 p.m.
Friday and Saturday 9:00 a.m. 10:30 p.m. 10:30 a.m. 10:30 p.m.

Holiday Hours

Doors Open Last Call
December 19-23 9:00 a.m. 10:30 p.m.
Christmas Eve 9:00 a.m. 8:00 p.m.
Christmas Day 11:30 a.m. 8:00 p.m.
December 26-30 9:00 a.m. 10:30 p.m.
New Years Eve 9:00 a.m. 24:30 a.m.
New Years Day 12:00 p.m. 10:30 p.m.
January 2-5 9:00 a.m. 10:30 p.m.

izanami 11:00 a.m-10:00 p.m. everyday but Christmas Eve (11:00 a.m-9:00 p.m.) and Christmas Day (12:00 p.m.-9:00 p.m.)


Lodging Check-in / Check-out

Check-in is between 4 and 8:30 p.m. Late check-ins can get instructions at the night box outside the lodging office. Check-out is between 8:30-noon. Early check-in/late check-out can be arranged for a fee by contacting the lodging office at 505-992-5003.

Nudity / Bathing Suits

All baths are clothing optional, except after 8:15 p.m in the Communal Tub, at which time bathing suits are required. Most guests will not be wearing suits in the

Pets

At Ten Thousand Waves, we are inclusive, not exclusive. Almost all lodging rooms are pet-friendly. Please advise us at the time of reservation if you will be bringing a pet. We provide dog beds and food/water bowls. Some rooms have dog-proof courtyards (unless he's a champion jumper)[see 'amenities' on the lodging page for a list of those rooms]. If you leave your pets unattended in the rooms, you will be financially responsible for any damage or disturbance to other guests from a barking dog. Your car might be a better place for him while you're receiving treatments at the spa. There is a $20 room charge per night for one or more pets.

Pets are allowed in private baths at the spa, but not in communal baths.

or Women's Tub. Please feel free to wear them if it feels more comfortable. We have bathing suits for rent at the front desk ($2.50).

Most treatments are done without clothing. Our therapists are specially trained to drape discreetly with sheets and towels. For the very modest, we recommend Thai Massage, Nose-to-Toes, or Shiatsu-do, all of which can be done clothed. Be advised that Four Hands, One Heart is more intimate than other treatments.

Parking

There is plenty of parking at street level, and limited additional parking at the spa level, approximately 60 vertical feet higher. Those with physical limitations should consider the upper lot. The walk from the lower lot, however, is very pleasant and provides a good transition from your busy day to the tranquility of Ten Thousand Waves. Passengers may be dropped off at the spa entrance. There are two handicap spots very close to the front door.

Lodging guests will follow the signs to the lodging office at street level and be directed to parking adjacent to their rooms.

Pets

At Ten Thousand Waves, we are inclusive, not exclusive. Almost all lodging rooms are pet-friendly. Please advise us at the time of reservation if you will be bringing a pet. We provide dog beds and food/water bowls. Some rooms have dog-proof courtyards (unless he's a champion jumper)[see 'amenities' on the lodging page for a list of those rooms]. If you leave your pets unattended in the rooms, you will be financially responsible for any damage or disturbance to other guests from a barking dog. Your car might be a better place for him while you're receiving treatments at the spa. There is a $40 room charge per night for one or more pets.

Pets are allowed in private baths at the spa, but not in communal baths.

Reservations

Please go to Reservations for information.

Water Cleanliness

We use a state-of-the-art purification system for all baths, utilizing ultraviolet light, hydrogen peroxide, and ozone. Chlorine is not used in any bath. The entire water content of each tub passes through the sanitation system every twenty minutes. We perform bacterial cultures weekly on all tubs to ensure that all systems work properly. Often the result is drinking water quality. The source of the highly mineralized water used in the baths is a 900-foot deep well.

What to Bring / Preparing for a Bath or Treatment at the Waves

Here, as in Japan, we ask you to take a shower prior to entering the baths or treatments. This maintains the quality of our water, makes treatments a good experience for guest and therapist, and allows you to rinse off the cares of your everyday life before your experience at the Waves.

    At the spa, our answer to 'What should I bring?' is generally 'Just yourself'. We provide, at no charge, almost everything you might need, including:
  • Kimono
  • Towels
  • Sandals
  • Lockers
  • Lockboxes for valuables
  • Shower gel
  • Shampoo
  • Conditioner
  • Hair dryers